Privacy Policy

Last updated: 15/03/2026

1. Data Controller

Identity: Grúas Carmona
Tax ID: {{CIF}}
Address: Polígono Industrial San Pedro, Calle Principal 123, 29670 San Pedro de Alcántara, Málaga, Spain
Phone: 952 000 000
Email: info@gruascarmona.com

2. Purpose of Processing

At Grúas Carmona, we process the information provided by interested parties for the following purposes:

  • Managing information requests and quotes.
  • Providing contracted roadside assistance and vehicle transport services.
  • Maintaining the commercial relationship and sending communications related to our services.
  • Complying with applicable legal obligations.

3. Legal Basis

The legal basis for processing your data is:

  • The consent of the data subject when submitting the contact form.
  • The execution of a service provision contract.
  • Compliance with legal obligations.
  • The legitimate interest of the controller to improve our services.

4. Data Retention

Personal data will be retained for as long as the commercial relationship is maintained and for the time necessary to comply with legal obligations. Once the relationship has ended, the data will be blocked for the applicable legal limitation periods.

5. Recipients

Your data may be communicated to:

  • Public administrations when necessary to comply with legal obligations.
  • Insurance companies, when the service is provided through a roadside assistance policy.
  • Partner workshops, only when necessary for the provision of the service.

No international data transfers will be made.

6. Data Subject Rights

Any person has the right to:

  • Access: Know whether their data is being processed and obtain a copy.
  • Rectification: Request the correction of inaccurate data.
  • Erasure: Request the deletion of their data when no longer necessary.
  • Restriction: Request restriction of processing in certain cases.
  • Portability: Receive their data in a structured format.
  • Objection: Object to the processing of their data.

You can exercise these rights by sending an email to info@gruascarmona.com indicating your name, identity document, and the right you wish to exercise.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security

We have implemented the necessary technical and organisational measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorised processing or access.

8. Policy Changes

We reserve the right to modify this privacy policy to adapt it to legislative or jurisprudential developments. In the event of significant changes, we will inform you through our website.